HR Services
What to expect
As an experienced HR Business Partner, I am able to support your business in various ways. No matter what kind of HR Services you need, I can assure you my approach will be based on the idea that HR is a link between business goals and employee needs.

Internal Communication
Communication is a key to success. Without clear, transparent communication there is no trust. The lack of it gives employees reason for rumours and speculations, which can lead to all sorts of issues, including high turnover. Internal communication is a complex mechanism. It includes company updates and information flow, motivation and engagement, change communication etc. It is also a part of Employer Branding, when done right.
Need to improve your Internal Communication?

Employer Branding
If your goal is to attract new talents, you should consider Employer Branding. It is a great way to make your company stand out by creating a story. Employer Branding is basically your reputation and positioning as an employer. Today, when competition for specialists is really tight, it gets harder to attract and retain employees with just a salary and benefits. That’s where Employer Branding can help. When your company has a great reputation among its employees, they are willing to recommend it to others and, trust me, that is the best advertisement you can get.
Want to become a truly attractive employer?

Management Support
Even the best managers and team leads sometimes requires support. Consultations of Labor Law, internal procedures, best employee relation practices, and conflict management was a big part of my daily work. My ability to explain complex concepts in a simple way and educate on various topics, when it’s needed, together with communication, listening and problem-solving skills, allows me to provide the best support for managers and employees. Also, coming up with creative solutions for any sort of problems is my strong suit, which is beneficial for business related decision making.
In a need of Administrative Lead?

Project Management
Planning on implementing new system? Willing to change your outsourced service provider? Going through reorganization? When your project is HR related, it is highly recommended to involve HR department in it, preferably in all stages from planning until execution. HRs can be a great help in understanding the needs of the company and leading change management. However, not all HRs have experience in project management or have the technical skills, which could allow them to delve into the system project. In my case, I’ve been involved in two technical HR projects related to new system implementation and service providers’ change with system integration. During those I’ve gained a lot of technical knowledge, which now allows me to participate in both project sides, processual and technical.
Planning a project?

Documentation
The administrative part of HR is a fundament for everything else. It includes labor agreements and job descriptions, mutual agreements, policies and procedures, orders etc. Here not only knowledge in Labor Law is required, but also the ability to work with texts, as it is important your procedures are not only informative, but also easy to understand and follow. My experience in updating, localizing and developing new procedures and policies for global companies together with the knowledge in Labor Law and the best HR practices can guarantee your documentation will not only be in order but also will meet the best standards.
In a need of Administrative Lead?
Why choose Laila Lapsa as your HR Business Partner?
While experience is important, the attitude is the key. I am a self-motivated, success and change-driven professional, with a high sense of responsibility and a can-do attitude. Excellent communication and problem-solving skills, attention to detail, and analytical mindset combined with creative thinking and strategic approach are my biggest strengths. With experience in HR Operations, Internal Communication, System Implementation, Change Management, and Project Management, and with a knowledge in Branding and Marketing I can bring you a unique skillset, valuable for any business.